{"id":14,"date":"2026-10-07T08:12:30","date_gmt":"2026-10-07T00:12:30","guid":{"rendered":"http:\/\/china.nanyangaroma.com\/?page_id=14"},"modified":"2026-10-07T08:12:30","modified_gmt":"2026-10-07T00:12:30","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/china.nanyangaroma.com\/index.php\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Template policy \u2013 please review and replace the bracketed items with the actual terms before relying on it.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delivery area:<\/strong> [TBC]<\/li>\n\n\n<li><strong>Processing time:<\/strong> orders are usually packed within [TBC] working days after payment.<\/li>\n\n\n<li><strong>Delivery time:<\/strong> [TBC] working days depending on location and courier.<\/li>\n\n\n<li><strong>Shipping fees:<\/strong> [TBC].<\/li>\n\n\n<li><strong>Packaging:<\/strong> porcelain is packed with protective padding; details [TBC].<\/li>\n\n\n<li><strong>Tracking:<\/strong> a tracking number is provided once the parcel is dispatched.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged on arrival<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please check your parcel on arrival. If an item is broken or incorrect, contact us within [TBC] days with photos of the outer box, the packing and the item, and we will arrange a replacement or refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused items in their original packaging may be returned within [TBC] days of delivery \u2013 please contact us first.<\/li>\n\n\n<li>Items must be packed securely for the return journey; return shipping costs: [TBC].<\/li>\n\n\n<li>Hand-made and hand-painted pieces vary slightly in colour, pattern and size; such variation is not considered a defect.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds are made to the original payment method within [TBC] working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Questions? See our <a href=\"\/index.php\/contact\/\">Contact<\/a> page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Template policy \u2013 please revie&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":2,"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":281,"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/281"}],"wp:attachment":[{"href":"https:\/\/china.nanyangaroma.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}